Usability
In the early days of the web, people realised that using most sites was difficult, and applied the term ‘usability’ to describe how easy a web interface is to use.
A web usability testing industry emerged, which has taught us a lot about where things go wrong by watching real people using web sites and comparing the ease-of-use of different design solutions.
There has been a long-running “design/usability” debate in the web industry, with different people arguing that one is more important than the other. This argument is based on a false idea that design and usability are opposing forces. They aren’t.
Separating usability from design is no longer helpful. The problem is a design problem.
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May3120137 Myths of Usability Testing
Usability testing expert Ian Franklin debunks the 7 most common excuses website owners use to AVOID doing usability testing.1 comment -
May302013Apps Behaving Badly
I'm starting a collection of the most inappropriate, badly executed, or downright rude messages from popular apps and websites. -
Jul14201212 Things I Hate About AWeber
I have used AWeber to manage my mailing lists for years, but now feel it's lost its way and is no longer the leading tool. Here are 12 recurring annoyances. -
Jul1320115 Reasons to Optimise Your Site for Mobile
More and more people are using the internet on mobiles every day. Here are our Top 5 reasons why you should optimise your site for mobile. -
Feb112011Say it!
Help your visitors answer the only important question in web design - "Am I in the right place?" -
Dec1520083 Usability Mistakes (updated)
A set of examples of bad web page usability, with explanations of what's wrong and what could have been done better -
Jul232008
Top 5 Home Page Mistakes
My list of the top five mistakes from home pages I review impacting usability -
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Nov272006
Using Mouse Overs or Hovers in Web Design
When to use mouseovers and hovering in web design to improve the user experience -
